Wired logitech mouse and wireless logitech keyboard freeze randomly

I've got a problem with my Logitech K400+ keyboard and a wired Logitech mouse B110. These 2 peripherals freeze randomly. I don't know why exactly.

In the beginning I thought that the problem come from my Linux version (Mint 18), but when I reinstalled my computer with a 20.04 version of Mint, the issue was the same. So I told myself, maybe it's the distribution. When I tried with a CentOS 7 live USB, I had the same issue, so I think there is something (hardware?) that's causing this problem.

Before that for about 2 months, I didn't have this issue.

System information:

• ASUS VM40B mini PC with a dual core 1.5 GHz Intel Celeron 1007U processor. It also has 12GB DDR3 RAM, a Kingston 250GB SSD, integrated Intel HD Graphics, 10/100/1000 Mbps Gigabit Ethernet, 802.11ac Wi-Fi, Bluetooth 4.0, HDMI, VGA, S/PDIF, USB 3.0, and USB 2.0 ports.
• My mini PC has only Ubuntu Budgie 20.04 installed.
• Kernel version is 5.4.0-52-generic
• I use one VGA screen and another one on HDMI
• Logitech K400+ keyboard with its unifying receiver
• Wired Logitech mouse B110
• For my work I use an USB Headset Sennheiser and software like Microsoft Teams, AnyDesk or TeamViewer 12 and Zoiper 5 (free version).

The problem is not one of these apps because when I tried a CentOS 7 live USB yesterday, my computer froze again, and none of these apps were installed.

I updated the USB autosuspend with the -1 value thinking it was the problem, but it didn't change anything. Sometimes the computer doesn't freeze during the day, sometimes it freezes two or three times on the following day.

The only solution is to restart the computer.

Something strange I've noticed is if I connect an USB numeric keypad (manufacturer Bluestork), I can use the arrows to change the options and I can choose to shutdown or restart properly, but I can't do anything else.

Today I deactivated the bluetooth, the wifi on my computer (in Linux only) and I disconnected my wired mouse. I don't know if it will change something. Wait and see.

Another strange thing is when I use Teams or Zoiper and my USB headset, if the computer freezes, I can see the speaker in the dashboard moving like I was moving the volume of the sound.

1 Answer

I finally solved the problem. It was the SSD. Kingston told me to update it with their updater (under Windows, 😡). The SSD didn't want to be updated. So I decided to replace it. Since that replacement, I haven’t had any more problems.