Im new to this community but hopefully someone can help/advise me about this situation.
I have a Toshiba dtc810 external hard drive:
Bought it new 3 years ago. The problem is that suddenly the computer does not recognizes it, and the light indicator is not turning on anymore. Doesn't make any sound or something similar.
A year ago I accidentally dropped and hit into the floor but nothing happened then.
I removed the case and saw this particular HDD does not have any SATA/ATA interface, the chip with USB 3 port is pasted to the hard drive itself so there's no way to connect or test the HDD.
Do you guys can think in any option?
Thanks in advance
22 Answers
Since you've already opened it, look for loose connections, particularly near the USB connector. Often, the connector breaks loose from a PCB trace due to strain when inserting a connector. It might be possible to carefully solder it back, and there's an instructive article on this type of fiddly work, and a similar video.
Another option is to use window-defroster repair conductive paint to bridge a gap between connector and PCB trace. This would be a short-term fix, if it works at all, but it might let you salvage data.
Considering the crash history of the hard drive I would use a professional recovery service when you need the data.
