I have a Windows7 Ultimate x64 machine that I connect to via RDP from multiple places (a few WinXP/Win7 machines, a few iOS devices using different RDP clients). Everything works like a charm.
But there's this single 32-bit WinXP SP3 laptop that does not work. Specifically, I can connect, I can login, I can even see a glimpse of the desktop, but then the RDP client window just disappears a second or two after showing the desktop. No error messages, no nothing. This same client machine can RDP into other boxes just fine, so the client is not completely broken.
I am pretty sure this is caused by installing some fairly recent windows updates -- if I restore the machine from backup, it works fine until I reinstall those updates. And I would strongly prefer to have the updates installed, for obvious reasons...
Any ideas on how to diagnose/fix this would be greatly appreciated.
34 Answers
It's a pain, but try installing each update one at a time until you find the one causing the problem. That might give you a better clue on what's happening.
Check that remote machine's Event Viewer for clues. I've had this happen when I've updated a video driver remotely; I was not able to RDP in after it rebooted.
1This question is relatively old at the time of this answer, and there are probably several solutions given these symptoms.
Having had the same issue; the problem was conflicting IPs on the network.
Once the IP problem was resolved (in this case the was a device with a static IP address in the same range as those being dished out by the DHCP) - the problem went away and the sessions were very stable.
I solved this issue unnistalling this update: KB2984972. Hope it helps.
