Remote Desktop hang OS or block all the connections

I have an Ubuntu Server 18.04.02 fresh install, where I need to access through VNC or Remote Desktop(XRDP). I can access using putty without problems, I install XRDP using this article, I am using XFCE4 as GUI.

I can access to my remote ubuntu server from windows pc and after a couple of minutes the session is closed and I can´t access to the remote server, even using Putty I can´t access and is required a hardware reset.

Any advice in how to troubleshoot this issue or someone have the same issue.

Thanks in advance

1 Answer

Looks like a known issue with Ubuntu 18.04.2 and xrdp. xorgxrdp package does not get installed when using xrdp packages from official Ubuntu repositories. This is because a new package (xserver-xorg-core-hwe-18.04) has been introduced and which is not supported by xorgxrdp package

To fix your issue, the easiest would be to use the "unofficial xrdp packages" compilied against this new xserver-xorg-core-hwe-18.04 package... To use these "unofficial packages", you can issue the following commands

sudo add-apt-repository ppa:martinx/xrdp-hwe-18.04 -y

sudo apt-get update

sudo apt-get install xrdp

More information about the issue can be found at

Hope this help Till next time See ya

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