MySQL Workbench has stopped working the first time i want to run it

When i was installing MySQL Workbench i got this error :

updating start menu link failed

but i complete the installation till the end

And after installing the program, i try to launch the MySQLWorkbenchand i got this error :

View Problems Details:

Problem signature:

Problem Event Name: APPCRASH

Application Name: MySQLWorkbench.exe

Application Version: 6.3.4.0

Application Timestamp: 55758818

Fault Module Name: KERNELBASE.dll

Fault Module Version: 6.1.7601.18015

Fault Module Timestamp: 50b8479b

Exception Code: e0434352

Exception Offset: 0000000000009e5d

OS Version: 6.1.7601.2.1.0.256.1

Locale ID: 1033

Additional Information 1: 7878

Additional Information 2: 787854380ac502069a277b7321ff9e3f

Additional Information 3: f71d

Additional Information 4: f71d629042a87fe3e1c1c515dad1788a

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statement offline:

C:\Windows\system32\en-US\erofflps.txt

And i try to reconfigure these but no result :

Any suggestions?

1 Answer

Can you select "View Problem Details" and update your question to include it?

MySQL Workbench also requires:

• Microsoft .NET Framework 4 Client Profile
• Visual C++ Redistributable for Visual Studio 2013

The installer is pretty good about making you install those, but I'd make sure they're installed anyway too :-).