I have Ubuntu 18.04 on an MSI GS 65. The wireless doesn't work: it says no wifi adapter found. lshw -C network says a network is UNCLAIMED.
hello:~$ sudo lshw -C network *-network UNCLAIMED description: Network controller product: Intel Corporation vendor: Intel Corporation physical id: 14.3 bus info: pci@0000:00:14.3 version: 10 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix cap_list configuration: latency=0 resources: memory:ad414000-ad417fff *-network description: Ethernet interface product: Qualcomm Atheros vendor: Qualcomm Atheros physical id: 0 bus info: pci@0000:3d:00.0 logical name: enp61s0 version: 10 serial: 30:9c:23:92:80:3e size: 1Gbit/s capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm pciexpress msi msix bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=alx duplex=full ip=10.10.10.67 latency=0 link=yes multicast=yes port=twisted pair speed=1Gbit/s resources: irq:16 memory:ad200000-ad23ffff ioport:3000(size=128)The problem is similar to this SO question but I have a different kernel version: 4.15.0-43-generic.
Contrary to this post I think the wireless used to work but has stopped working since I installed some Ubuntu suggested updates. But I am not too sure.
1 Answer
I checked my device using lspci -knn | grep Net -A3. This gave me the PCI id (8086:a370). I searched with that and found this forum. It clearly says that it is supported for kernel >= 4.16. Ubuntu 18.04 has 4.15.
You can just upgrade the kernel to solve the problem. Since I have nvidia drivers installed I upgraded to Ubuntu 18.10 which has 4.18. This indeed solved the problem.
