Error Installing Canon MX920 drivers - dpkg: dependency problems

Brand new to Ubuntu. Running a dual boot Lenovo Yoga 710. Install went pretty well. I am running 18.04.2 LTS

Went to add a Canon MX920 printer that is on my network. I got the Drivers here:

Canon Driver Website

I download cnijfilter-mx890series-3.70-1-deb and unzip it. Then I use terminal to run sudo install.sh

When it runs I get the following errors:

dpkg: dependency problems prevent configuration of cnijfilter-mx890series: cnijfilter-mx890series depends on libpango1.0-0 (>= 1.12.3); however: Package libpango1.0-0 is not installed. cnijfilter-mx890series depends on libpng12-0 (>= 1.2.8rel); however: Package libpng12-0 is not installed. cnijfilter-mx890series depends on libtiff4; however: Package libtiff4 is not installed.
dpkg: error processing package cnijfilter-mx890series (--install): dependency problems - leaving unconfigured
Errors were encountered while processing: cnijfilter-mx890series
Command executed = sudo dpkg -P cnijfilter-mx890series
(Reading database ... 125749 files and directories currently installed.)
Removing cnijfilter-mx890series (3.70-1) ...
Purging configuration files for cnijfilter-mx890series (3.70-1) ...
Processing triggers for libc-bin (2.27-3ubuntu1) ...
Command executed = sudo dpkg -P cnijfilter-common
(Reading database ... 125541 files and directories currently installed.)
Removing cnijfilter-common (3.70-1) ...
Purging configuration files for cnijfilter-common (3.70-1) ...
Processing triggers for libc-bin (2.27-3ubuntu1) ...

What am I doing wrong?

4 Answers

You are not doing anything wrong. The problem is that this driver package is not compatible with Ubuntu 18.04, as it requires (among others) the package libpng12-0, which is currently only available in 14.04 and 16.04.

You can contact Canon support to let them know of the problem, and/or install Ubuntu 16.04 (14.04 will reach end-of-life soon).

Bionic actually had canon printer drivers on my installation, (Gutenprint something or other...), but they don't work right on my MX340--the colors are all wrong.

So I was struggling with installing the cnijfilter V3.90 driver for MX 340, and found the answer here (it also has many other Canon drivers, including the MG2500):

Steps are basically:

1. Remove any installed versions of cnijfilter you may have tried.

   To find old cnijfilter pkgs do

   sudo apt-cache policy cnijfilter*

   Then remove if any are installed

   sudo apt remove <your old cnijfilter pkgs>

2. Add the PPA

   sudo add-apt-repository ppa:thierry-f/fork-michael-gruz
   sudo apt update

3. Open Package manager, search for cnijfilter, mark for install your printer (choose your printer model here). Mine was the MX340:

   cnijfilter-mx340series:i386

4. Open printers gui, add printer, search for network printer and apply the cnijnet address that is found.

   cnijnet:/XX-XX-XX-XX-XX-XX (the X's will be the mac of your printer)

5. Make sure the Canon (your model) series Ver.3.90 driver shows in Make/model window -- not the Gutenprint driver. (mine showed the correct driver: Canon MX340 series Ver.3.90).

If for some reason the Gutenprint driver shows instead, then go back and choose the Canon (your model) series Ver.3.90 driver in the make/model window.

I solved using

installing first cnijfilter-common_3.90-1_amd64.deb and then cnijfilter-mx920series_3.90-1_amd64.deb

if you try to install mx920 first the system respond with an error of dependencies.

Well you downloaded the wrong drivers, to begin with. You say you have an MX 920 but downloaded the 890 drivers. is the right drivers for the MX 920.