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Diagnostics and usage data option disabled

Chloe Ramirez |

I am running Win10x64 Home. (So no gpedit.msc)

I have previously used to change some Windows 10 settings, but have now reverted all changes it made. It gives me this message, with the "Send your device data to Microsoft" option disabled:

The Error

I would like to enable the option in order to give feedback.

I have searched for a long time, and can't seem to find a solution. I have made some changes in the resistry, seems to make no difference. I have also checked I am using Windows Default Settings when It comes to privacy.

Thanks for any help!

7

4 Answers

O&O Software sent me a solution, it's very simple:

Jump into regedit

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\DataCollection

Delete the binary key "AllowTelemetry" (Right Side)

Fixes it :-)

1

If you don't find an "AllowTelemetry" key in harley_woop's registry address, you may find it at this registry folder address instead.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\DataCollection

My PC is Windows 10, Home Edition. The "Basic" option was selected, but the "Full" option was greyed out/unselectable. This is the process I used to select "Full".

  1. Open Registry Editor with Administrator privileges
  2. Copy the below address into the address bar. Press the Enter key.
  3. Right-click on the AllowTelemetry DWORD > Modify
  4. Change the hexadecimal number to "3" ("Full")
  5. Exit Registry Editor
  6. Restart the Settings App
  7. Settings > Diagnostics and Feedback Settings
  8. The "Full" setting should now be selected (even though greyed out). No restart should be required.

AllowTelemetry DWORD Possible Options

0 = Security (Enterprise and Education editions only)

1 = Basic

2 = Enhanced

3 = Full (Recommended)

Information Source: Microsoft Answers Forum

This can also be because you've disabled the service "Connected User Experiences and Telemetry".

I had to change two keys under this location:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\DataCollection

Both of these are DWORD's.

First, this allows the user to change the setting on the "Diagnostics and Feedback" page under Windows Privacy settings:

MaxTelemetryAllowed = 3

And then. to set the level that you actually want, use this:

AllowTelemetry = 3

Where the number is:

0 = Security (Enterprise and Education editions only)
1 = Basic
2 = Enhanced
3 = Full (Recommended)

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