Battery shows 100% charged but netbook does not work without AC adapter

How can I test if the battery is connected internally to my netbook or if it is working? Is it possible that the battery has been disabled by a software setting? The battery shows 100% charged, but the netbook shuts down if the AC adapter cable is unplugged, so the battery is not kicking in to keep the netbook operating.

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3 Answers

I think your netbook's battery has gone kaput. You can verify this in several ways by either installing an application like Battery Care or CPUID HWMonitor
Battery Care reporting battery wear levels

Or you could use Windows' powercfg tool to check your battery health. Use this command:

powercfg /batteryreport (if you're running Windows 8. This doesn't require privilege elevation)
powercfg -energy (if you're on Windows 7/8. This requires that you run the command using an elevated command prompt and profiles your battery usage for 60 seconds to create a report)

That'll create a battery health report which will show the battery's design capacity as well as its current capacity.
powercfg battery report

You might also want to calibrate your battery so that it reports correct battery information.

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You can test to see if the battery is connected internally by removing the battery while the netbook is on and plugged in. If the netbook tells you that the battery has been removed after you actually remove it... and then acknowledges that you just inserted a battery after you actually put it back in, then your netbook is correctly connecting to the battery.

If one or more of the cells within the battery are bad/defective, they can make the battery report a full/100% charge while being charged but then fail when under load. Another common symptom of a failing/defective cell in a laptop battery is what appears to be a normal drain until somewhere between 50%-20%, then immediate drop to almost 0%.

It is not uncommon for one cell within a laptop/netbook battery to fail. Depending on the make of netbook or laptop, and whether the battery is an extended life model, there are usually between 3 and 6 cells within a netbook/laptop battery... not that this range is definitive by any means, for there are 8, 9, and 12 cell batteries out there as well for some models. I don't believe I've ever seen one with fewer than 3 though.

I can't say for sure, since I don't have your netbook in front of me, but the chances are good that this is just your netbook telling you to purchase a new battery.

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What makes your Laptop turn off when Unplugged?

Update or upgrade windows 10

If you’ve recently upgraded the operating system of your laptop to Windows 10 or updated to the 1809 update, maybe this is the reason for the issue.

Faulty battery

On the off chance that your PC closes down once you unplug the connector, it normally implies your battery isn't working as expected.

As we care about you so arrange some solutions that may fix your problem.

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